Last Updated: February 24, 2026
Company Information
This Privacy Policy is issued by Betero, with registered office at P.O. Box 2775, Artemis House, 67 Fort Street, Grand Cayman, KY1-1111, Cayman Islands.
Your Privacy Matters
We are committed to protecting your personal data. We never sell your information to third parties, use industry-standard encryption, and give you full control over your data.
This Site, images, Products and Services are Copyright ©2022-2026 Betero and BTE collectively "BTE". All rights reserved.
We request you take time to carefully read through this information. The information contained within this Privacy Policy is applicable to any person or entity who accesses, uses, relies on, interacts or engages with our Site, Products and Services.
If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Site, Products and Services immediately. This Privacy Policy applies to all information collected through our Site, Products and Services, as well as any related services, sales, marketing, products and events. Please also read our Terms and Conditions which govern all Betero web pages ("Site").
Betero is committed to safeguarding your Personal Information ("PI"), your right to privacy and where applicable processing PI in line with applicable privacy and data protection laws as applicable in each jurisdiction we operate in. Betero may use third-party providers to collect and process information, including financial information (for example relating to cryptocurrency transactions) to provide the Site, Products and Services to you.
When you visit the Betero website at betero.io or use our platform at betero.app, and more generally, use any of our Products and Services, we may request certain information from you. References to "you" or "your" refers to individuals whose PI is processed by Betero.
Personal Information (PI) is information relating to an individual, which can be used either alone or with other sources of information to identify that individual. PI does not include information where the identity of the individual or the specific detail of the information has been removed and is therefore anonymous.
Sensitive Personal Information (SPI) is a sub-category of PI that includes PI relating to race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic and biometric data. Betero does not collect Sensitive Personal Information.
The nature of the information we may collect includes:
We may collect PI in relation to you in the following ways:
We may also create or derive PI such as creating records of your interactions with us, subject to and to the extent allowed by applicable law.
Unless we otherwise indicate that the provision of specific PI is optional, any PI requested is necessary for us to provide you with the Site, Products and Services. If you do not provide the PI requested, we may not be able to provide access to the Site and usage or the Products and Services and we reserve the right not to do so.
The below table sets out the purposes and basis for which we and our third-party service providers may process PI:
| Processing Purpose | Category of PI | Basis of Processing |
|---|---|---|
| To consider opening an account and purchasing Site, Products and Services | Identification, Contact, Financial, Profile, Services data | Performance of a contract; Legal or regulatory obligation; Legitimate interests (fraud prevention) |
| To deliver the Site, Products and Services you have requested | Identification, Contact, Financial, Profile, Services, Technical, Marketing data | Performance of a contract; Legal or regulatory obligation; Legitimate interests (best client services) |
| To manage payments, fees and charges | Identification, Contact, Financial, Services data | Performance of a contract; Legitimate interests (payment management) |
| To manage the relationship with you | Identification, Contact, Profile, Marketing data | Performance of a contract; Legal or regulatory obligation; Legitimate interests |
| To detect or prevent fraud and protect company assets | Identification, Contact, Electronic Monitoring, Financial, Profile, Services, Technical data | Legal or regulatory obligation; Public interest; Legitimate interests (security) |
| To manage and protect our business | Identification, Contact, Profile, Technical, Marketing data | Legal or regulatory obligation; Legitimate interests (efficient and secure business operations) |
| To send you marketing communications and service updates | Identification, Contact, Profile, Technical, Marketing data | Legitimate interests (improving services, expanding business) |
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers. We share information with third-party service providers who assist us in operating our Services:
5.2 Legal Requirements. We may disclose your information when required by law or in response to:
5.3 Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
5.4 Risk Assessment. Our sports betting provider may assign risk scores to your account based on betting patterns. This information is used solely for fraud prevention and responsible gambling purposes.
We will not process your PI for marketing purposes if you have informed us that you do not wish to receive marketing materials. You can request that we stop processing your PI for marketing purposes at any time by:
We do not share or sell your PI to third parties for the third-party to use for their own marketing or other purposes.
We will process your PI for as long as is necessary to fulfil the purpose for which it was collected including to fulfil Site, Products and Services, until you opt-out or until we have met our obligations, for example to comply with legal, regulatory, accounting, auditing, reporting, internal policy requirements or for the establishment or defence of legal claims.
Retention Periods:
Industry-Standard Security
All data is encrypted using TLS/SSL. We conduct regular security audits and penetration testing to ensure your information stays protected.
We use a range of physical, electronic, and managerial measures to ensure a level of security appropriate to the risk of PI processing:
The security of data transmitted over the internet (including by e-mail) cannot be guaranteed and carries a risk of access and interception by third parties. We endeavour to protect personal information but cannot guarantee the security of data transmitted to us or by us.
Your Responsibility: You are responsible for maintaining the security of your cryptocurrency wallet and private keys. We will never ask for your private keys or seed phrases. Never share these with anyone.
You're In Control
You have the right to access, correct, or delete your personal data at any time. Simply contact us and we'll respond within 30 days.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
You may exercise your rights at any time by using the contact details in the "Contact Us" section. To the extent permitted by applicable law, we reserve the right to charge an appropriate fee in connection with you exercising your rights.
We may need to request specific information from you to help confirm your identity and ensure your right to access the PI requested. We aim to respond to all legitimate requests within one calendar month.
You also have a right to complain to a data protection or other competent authority with jurisdiction over privacy and data protection law in the country you live or work, or in the country where you believe an issue in relation to the processing of your PI has arisen.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to ensure your information receives an adequate level of protection, including:
Server Locations: Our primary servers are located in the European Union. Some service providers may process data in other jurisdictions.
Our Services are not intended for individuals under the age of 18 (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete that information immediately. If you believe we have collected information from a minor, please contact us at [email protected].
This Privacy Policy is not applicable to third-party websites that we do not own or control (including those that are linked, hyperlinked or otherwise to products, policies, terms, warranties, or any other information whatsoever), or to any third-party website where our advertisements and marketing are displayed.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Registered Office:
Betero
P.O. Box 2775, Artemis House
67 Fort Street, Grand Cayman
KY1-1111, Cayman Islands
We may modify or amend this Privacy Policy from time to time and you are advised to visit our website and Privacy Policy regularly to check for any amendments and updates. Any material changes will be communicated to you through an appropriate channel, depending on how we normally communicate with you.
When we make material changes, we will:
It is your responsibility to ensure that you remain informed of our policies when interacting with any Betero Site, Products or Services.